Frequent questions

You can purchase a digital key by selecting the desired product, adding it to your cart and completing the secure purchase process via our online system.

We offer a wide range of digital keys, including carefully selected operating systems, software, and antivirus to ensure quality and reliability.

Licenses are generally delivered within minutes of purchase, but in exceptional cases it may take up to 72 hours.

You will receive an email with instructions and the key code.

Unfortunately, we do not accept returns for products that have been used. Our policy only allows returns for unused products within 14 days of receiving your order. We recommend that you carefully check the product before using it. For further details on the returns process, please see our "Returns and Refunds" section or contact us at this link.

Yes, we guarantee that all digital keys sold on Key Byte are authentic and in working order.

Below we leave a European law that confirms the legality of our digital keys:

The ruling of the European Court of Justice of 3 July 2012, case C-128/11, concerns the question of the legitimacy of the resale of used software. The Court established that the original owner of a copy of software cannot oppose the resale of that copy if the license agreement to use the software was originally concluded for an unlimited period of time. In other words, the ruling confirms the principle of exhaustion of the copyright holder's exclusive distribution right after the first sale of a copy of the software in the European Union. This means that once the software has been legally sold, the first purchaser can resell it without the consent of the copyright owner. However, this principle applies only to physical versions of the software and not to online downloadable copies, which may be subject to different terms.

Yes, the keys offered by Key Byte are multilingual. We offer digital keys for software and antivirus with support for multiple languages, allowing users to use the products in the language of their preference.

We accept a wide variety of payment methods, including credit cards, PayPal and other secure payment services.

If you have technical problems with a product, contact us through this link and we will provide you with all the support necessary to resolve the problem.

If you have any activation problems, please contact us immediately through this link and we will provide you with detailed instructions to resolve the issue.

Yes, but not always, we generally advise against carrying out this procedure to avoid any risk.

No, digital keys sold on Key Byte do not have an expiration date. You can activate them whenever you like, but we always recommend activating them as soon as possible.

To redeem your digital key you can use the instructions that will be provided with the purchase, but if you need further assistance to redeem the code contact us at this link , we will be happy to help you.

We offer the possibility of issuing invoices for purchases made on our site, but the process is not automatic. If you would like to receive an invoice for your transaction, please contact us with your order details. We will be happy to provide you with a detailed invoice documenting your transaction.

If you are a reseller, contact us through this link , or alternatively contact us at this address info@key-byte.com, we will provide you with personalized rates.

If you did not find the information you were looking for in the frequently asked questions section, please contact us, you can easily do so at this link where we will respond as quickly as possible.